Privacy & Cookies

Privacy Policy

Covers halldinco.com/.se, vikoperdittsilver.se and webuysilver.eu — three sites operated by the same company. Last updated 30 August 2026.

1. Who this policy covers

This policy is issued by Halldin & Co AB, org. no. 556910-9480, Rudbecksgatan 21, 702 11 Örebro, Sweden ("Halldin & Co", "we", "us"). We are the data controller for personal data collected via halldinco.com/.se, vikoperdittsilver.se and webuysilver.eu — the latter two are the same silver-buying service, split by market.

2. Data we collect

Given to us directly: name, email, phone number and address — when you place an order, request a valuation, use the contact form, chat, or WhatsApp. Payment confirmation status (card details are handled by SumUp, never by us).

Collected automatically: IP address and the location it resolves to, device type, browser and operating system, pages visited, session length, and referrer/campaign (UTM) parameters.

3. Why, and our legal basis

Orders and valuations: contract necessity. Responding to enquiries: legitimate interest. Bookkeeping: legal obligation (7 years). Site analytics (IP, device, pages, campaigns): consent via the cookie banner.

Visitor and analytics data is used exclusively for our own internal market analysis and research — never sold, rented, or shared with third parties for their own purposes.

4. Cookies

Strictly necessary — always on, required for the site to work. Data cookies — optional, analytics and campaign tracking, only active if you choose "Select all".

5. How long we keep it

Orders/bookkeeping: 7 years. Contact/chat/WhatsApp messages: 24 months from your last contact. Analytics (IP, location, device): 12 months. Cookie consent choice: 12 months.

6. Who we share it with

SumUp (payments), one.com (cloud VPS hosting our storefront and internal systems, plus domain/email), Supabase and Lovable (for this site and vikoperdittsilver.se), Meta/WhatsApp (if you contact us there), Google Fonts (typefaces). We never sell personal data and never share it with third parties for their own marketing or research.

7. Where it's processed

Our storefront and internal systems run on a one.com cloud VPS in Germany, within the EU/EEA. Traffic patterns for this site suggest it is also processed within the EU/EEA.

8. Your rights

You can ask us for access to, correction of, or deletion of your data, restriction of processing, objection to processing based on legitimate interest, and data portability. Contact us as in section 12.

9. Children

Our services are intended for adults entering into a sale of goods. We do not knowingly collect data from children.

10. Security

All traffic is encrypted (HTTPS/TLS). Access to customer, order, and chat data is limited internally to authorised staff via individual logins with rotating password requirements. IP addresses in our systems are visible only to administrators. The website is backed up automatically every night, solely for disaster recovery — backups are never shared or exported separately. Card details are never handled by us directly; they go straight to SumUp.

11. Changes to this policy

The date below is updated when this policy changes, and material changes are announced on the site. Last updated: 30 August 2026.

12. Contact & complaints

Questions about this policy or your data: privacy@halldinco.com. You can also contact Sweden's data protection authority, IMY ( imy.se).